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ISO 9001:2000

ISO 9001:2000 is an international standard that gives requirements for an organization's Quality Management System (QMS). It is part of a family of standards published by the International Organization for Standardization (ISO) often referred to collectively as the "ISO 9000 series". For this reason, suppliers often refer to being "ISO 9000 certified", or having an "ISO 9000-compliant QMS". This normally means they are claiming to have a QMS meeting the requirements of ISO 9001:2000, the only standard in the ISO 9000 family that can be used for the purpose of conformity assessment. It is important to understand however, that ISO is the body that develops and publishes the standard - ISO does not certify organizations.

The objective of ISO 9001:2000 is to provide a set of requirements that, if effectively implemented, will provide customers with confidence that suppliers can consistently provide quality goods and services.
Multicircuits wants to demonstrate to customers that our printed circuit boards (PCB) comply with end-product safety standards in multiple global markets. Customers demand the best PCB solutions to meet the diverse technology needs of their electronic products. UL has the latest testing methods that keep pace with the rapid advances in today's PCB technology.

Some of the requirements covered by UL include:

  • a supplier's top management commitment to quality
  • customer focus
  • adequacy of resources
  • employee competence
  • process management (production, service delivery and relevant administrative and support processes)
  • quality planning
  • product design
  • review of incoming orders
  • purchasing
  • monitoring and measurement of processes and products
  • calibration of measuring equipment
  • processes to resolve customer complaints
  • corrective / preventive actions and a requirement to drive continual improvement

Last but not least, there is a requirement for your supplier to monitor customer perceptions about the quality of the goods and services it provides.

ISO 9001:2000 does not specify requirements for the goods or services purchased. That is up to customers to define, by making clear their specific needs and expectations for the product.

ISO 9001:2000 Certificate